Shipping Policy

At Chaitanya Jewel, we understand the importance of delivering your cherished jewellery purchases in a timely and secure manner. Our shipping policies are designed to ensure a seamless and delightful shopping experience for our valued customers. Please read the following shipping guidelines carefully before placing your order:

Shipping Locations:

We offer shipping services to customers within the country and internationally. Our domestic shipping covers all regions within our country, while our international shipping caters to customers around the world.

Processing Time:

Once your order is placed and payment is verified, we will begin processing your order. Processing times may vary based on the complexity of the jewellery piece and availability. Generally, it takes 1-3 business days for processing.

Shipping Methods:

We utilize reputable and trusted shipping carriers to ensure the safe and timely delivery of your jewellery. The available shipping methods will be displayed at the checkout based on your location and chosen shipping speed.

Shipping Costs:

The shipping costs are calculated based on the destination, weight, and size of the package, as well as the selected shipping method. The exact shipping charges will be displayed during the checkout process for your review before making the final payment.

Estimated Delivery Times:

The delivery times will vary depending on your location and chosen shipping method. While we strive to deliver your package as soon as possible, please note that external factors like customs procedures (for international shipments) and unforeseen circumstances may occasionally cause slight delays. As such, below are the estimated delivery times:

Domestic Shipping: 7-10 business days

International Shipping: 5-15 business days

Please note that these are estimated delivery times and not guaranteed dates. Delays in customs or unexpected events may extend the delivery window.

 

Order Tracking:

Once your package is shipped, we will provide you with a tracking number via email or SMS (if provided). You can use this tracking number to monitor the progress of your shipment.

Shipping Insurance:

We take great care in packaging and securing your jewellery for transit. However, for added peace of mind, all shipments are covered by shipping insurance. In the unlikely event of any damage or loss during transit, we will work closely with the shipping carrier to resolve the issue promptly.

Address Verification:

Please ensure that you provide accurate shipping information at the time of placing your order. We will not be responsible for any delays or undelivered packages caused by incorrect or incomplete shipping addresses.

Customs and Duties (for international orders):

For international shipments, customs and duties may be applicable based on your country's regulations. The customer is solely responsible for any customs fees or import duties imposed by their respective countries.

If you have any questions or concerns regarding our shipping policies, please don't hesitate to contact our customer support team. We are here to assist you and ensure a smooth shopping experience with Chaitanya Jewel. Happy shopping!